Frequently Asked Questions

Everything you might be wondering before reaching out.

Therapy: Myth vs. Reality

Myth

"Therapy is just venting to someone who nods."

Reality

Therapy is active work: processing emotions, identifying patterns, learning practical skills, practicing new behaviors, and building change that lasts after sessions end.

Myth

"Going to therapy means something is wrong with me."

Reality

Therapy is health care, like going to the gym or the dentist. Seeking support when life is heavy is a sign of strength and self-awareness, not brokenness.

Myth

"The therapist will judge my parenting / choices / past."

Reality

Judgment has no place in this room. Our job is to understand how you got here and help you get where you want to go, period.

Myth

"Play therapy is just playing, my kid does that at home."

Reality

Play is how children process and communicate. In therapeutic play, a trained clinician uses it purposefully, to help kids work through what they can't yet say in words.

Starting Therapy

How do I get started?

Most people begin by booking an appointment. Your first session is an intake, where we talk about what brings you in, learn about your goals, and start building a plan together. Not ready to book yet? Ask about a free 15-minute consultation, a brief, no-pressure call to see whether we're the right fit for you or your family.

What if I feel nervous or don't know what I need?

You don't need to have everything figured out, know exactly what to say, or even know which service fits. Your therapist will take it from wherever you are, help you feel comfortable, and when you reach out we'll help you determine what best fits your goals and needs.

How long does therapy last and how often will I come?

Therapy length and frequency depend on your goals, needs, and circumstances. Many clients begin with weekly sessions, while others attend biweekly depending on what feels most helpful. Your therapist will work with you to determine a schedule that fits your needs.

What Therapy Is Like

What are sessions actually like?

Therapy can be challenging, but it doesn't have to feel intimidating. Meaningful work happens best in a space that feels safe, genuine, and encouraging, and sessions can include humor, creativity, connection, and celebrating progress. All emotions are welcome, and your therapist will support you through difficult moments. Between sessions, some clients find it helpful to practice skills or try strategies, depending on what supports your growth.

What if therapy doesn't feel like the right fit?

The therapeutic relationship matters. If something does not feel helpful, we encourage open communication so we can make adjustments and explore what may be missing. If Olive Branch Laine Therapy is not the best fit for your needs, we will help guide you toward appropriate resources whenever possible.

Children & Families

What ages do you work with?

We support clients across the lifespan, including children, teens, young adults, adults, older adults, parents, and families. Child and play therapy begins at age 4, and caregiver-child work is available for children as young as 2 through Parent-Child Interaction Therapy (PCIT).

How do you work with children, and how involved are parents?

Many children are unsure about therapy at first, so we focus on building trust and safety through developmentally appropriate approaches like play, creativity, and relationship-building. Parent involvement depends on the child's age, needs, and treatment goals; caregivers are often an important part of helping children build lasting change.

Can you help with parenting challenges even if my child isn't in therapy?

Yes. Parenting coaching gives caregivers practical tools and guidance for strengthening connection, understanding their child, and navigating challenging moments. Coaching focuses on strategies and support for the caregiver, while therapy focuses on emotional health and clinical care for the client.

What is PCIT and how is it different from traditional therapy?

Parent-Child Interaction Therapy (PCIT) is a specialized approach that focuses on strengthening the caregiver-child relationship through live coaching and skill-building rather than traditional talk therapy alone.

Faith, Values & Fit

Do I need to be religious to come here?

No. Olive Branch Laine Therapy welcomes clients of all backgrounds, identities, beliefs, and values, including lesbian and gay individuals, couples, and their families. Everyone means everyone here. For clients who want to incorporate faith or spirituality into therapy, those conversations are welcomed and guided by your goals. Therapy is never about changing your beliefs; it is about helping you better understand yourself and move toward the life you want to build.

Insurance & Practical Questions

Do you take insurance?

We are a private-pay practice and are not in-network with insurance plans at this time. Many PPO plans reimburse a portion of therapy costs through out-of-network benefits, and we provide monthly superbills you can submit for possible reimbursement. See Cost for rates, read why we made this choice, or contact us to learn more.

Where are you located, and do you offer telehealth?

We provide in-person services in Leander, Texas, and secure, HIPAA-compliant telehealth appointments throughout Texas.

Is everything I share confidential?

Yes. Therapy is confidential within the limits of Texas law and professional ethical guidelines. Your therapist will review confidentiality and its limits during your first session.

What happens if I need to cancel or reschedule?

We understand that life happens. We ask for at least 48 hours' notice to cancel or reschedule. Appointment changes and cancellations are handled according to our practice policies, which are reviewed before beginning therapy.

Still have a question?

Reach out any time. We're glad to answer questions before you book.

Request an Appointment